We understand completely and are happy to help. Shuffl Community teams get limited email support with typical 1 to 2-day response rates. Shuffl Pro subscriptions receive prioritized responses.
Shuffl Pro customers receive live and email support with their subscription to review their shuffl program, address any issues, and provide feedback on the latest features.
With ad-hoc issues, our response and resolution time are typically same-day. We take pride in clear communication and support that lets you know our team cares.